Use virtual assistant at help desk to clarify passengers queries and collect information about their travel
Navigate within the airport by tracking stores and people
Be aware about all the offers and discounts of a particular store when approaching towards it
The client is a leading IT software company in Thailand, who are thriving to contribute proactive AI solutions for one of Thailand’s airport. The approach turned out more definitive once they did extensive research about the idea and found out there’s a wide range of scope for implementing such AI solutions for the aviation industry to help and offer passengers more exclusive services.
Client’s Challenges
The client wanted to grab the opportunity and capitalize on the situation by developing an instant AI product to make the most out of the idea. However, the client encountered a series of setbacks in finding the right resources, infrastructure, and a reliable team to commence the project.
Solution
After evaluating a number of AI players in the industry, the client considered Hubino as an ideal partner to collaborate with, in order to begin with the project. Hubino with its specialization in AI, and computer vision owns a bunch of machine learning algorithms. We resolved highly complicated elements of the project at a short notice, which helped us gain more trust from our client.
We developed a virtual assistant for the airport help-desk, to guide and assist passengers with various queries and information regarding their travel.
Another solution is a navigation tool called IPS that will help passengers to navigate inside the airport premises. It functions as a GPS with the help of distance measurement techniques to track stores and people within the airport.
With the navigation tool, the proximity marketing app goes a step above by sharing the all-inclusive offers and special discounts of that particular store to their mobile, from the time they are nearing the store to keep them engaged.
Value Proposition
The desired product offers a range of services for passengers to
· Navigate within the airport by tracking stores and people
· Use virtual assistant at help-desk to clarify passengers queries and collect information about their travel
· Be aware of all the offers and discounts of a particular store when approaching towards it
· Learn more about any machine or product by scanning it through AR app
